After logging off you will receive an email from us confirming your
purchase and/or registration.
We deliver to the address you specify in the delivery instructions. We use
BALtrans Logistics which is a well
established Hong Kong based wine delivery and distribution business. See
www.baltrans.com for
information on this firm.
We aim to deliver your order within 2 business days
from the purchase date. Please let us know if your order is urgent.
Please advise us by ringing 25260151 if you have not
received your wine by this time and we will follow up
immediately.
Free Delivery for all orders excluding outlying Islands. The minimum
delivery is one case (12 bottles) of wine per order.
Please call us to confirm the free delivery dates for Outlying Islands.
We use the firm Securepay for our on-line credit
card transactions. Securepay is a
respected, independent, encrypted internet payment company. To find
out more about Securepay you can visit their web page at
www.securepay.com.au.
Using this system, verification of the transaction is almost
instant. Adelaide Cellar Door cannot access your card details and
your personal information is always encrypted when it is being transferred
on-line.
If you are not comfortable purchasing over the internet,
please feel free to call us on 25260151 and we
will be pleased to take your order over the phone.
Unfortunately we do not accept American Express or Diners
Club at this time.
At Adelaide Cellar Door we guarantee the quality of each wine
that we sell.
Our experience, especially since the advent of screw cap enclosures, is that
very little wine is spoiled.
However, if you're not happy we want to be the first to know! Should there be
any problems with your purchase, please contact us immediately
on 25260151
We will arrange to have the wine returned to us in Hong Kong and we
will send you a full refund. It is important that we have the wine
returned to us so that our supplying winery can inspect the problems and remedy
them.
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