Adelaide Cellar Door :: Shopping Here

The Adelaide Cellar Door business model connects consumers directly with suppliers and so those distributor and retailer costs, mark-ups and premiums are removed from the price payable by a purchaser through Adelaide Cellar Door.

Adelaide Cellar Door now operates on a flat dollar margin rather than a percentage margin like all other wine companies. This makes ACD the most competitive wine company in Hong Kong. This means that our margin is the same for our entry level wines as they are for our wines highly rated by Parker and Halliday. This makes Adelaide Cellar Door the best place for buying your interesting boutique wines at prices permanently below the market rates.

All of the products advertised on Adelaide Cellar Door are offered exclusively through this site and do not sell through traditional retail outlets. As the product offered for sale through the site will not be available for sale elsewhere in Hong Kong we will list a Market Price to help you determine the quality. Our wines have been compared to wines of similar quality in HK and the prices matched.

Our site should be self-explanatory. Simply browse the wine lists, select the wine you wish to purchase and follow the prompts.

If you would like to register your details when purchasing the wine, fill in the appropriate boxes and your details will be shown each time you log on.

Registering your details makes using our site very efficient.

After logging off you will receive an email from us confirming your purchase and/or registration.

If you have any queries please don't hesitate to contact us on 2526 0151 in Hong Kong.

Alternatively, if you prefer, click here to download a printable order form which you can complete and fax back to us.

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Delivery

We deliver to the address you specify in the delivery instructions. We use BALtrans Logistics which is a well established Hong Kong based wine delivery and distribution business. See www.baltrans.com for information on this firm.

We aim to deliver your order within 2 business days from the purchase date. Please let us know if your order is urgent.

Please advise us by ringing 25260151 if you have not received your wine by this time and we will follow up immediately.

Free Delivery for all orders excluding outlying Islands. The minimum delivery is one case (12 bottles) of wine per order.

Please call us to confirm the free delivery dates for Outlying Islands.

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Payment Options

We use the firm Securepay for our on-line credit card transactions. Securepay is a respected, independent, encrypted internet payment company. To find out more about Securepay you can visit their web page at www.securepay.com.au.

Using this system, verification of the transaction is almost instant. Adelaide Cellar Door cannot access your card details and your personal information is always encrypted when it is being transferred on-line.

If you are not comfortable purchasing over the internet, please feel free to call us on 25260151 and we will be pleased to take your order over the phone.

Unfortunately we do not accept American Express or Diners Club at this time.

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Returns & Refunds

At Adelaide Cellar Door we guarantee the quality of each wine that we sell.

Our experience, especially since the advent of screw cap enclosures, is that very little wine is spoiled.

However, if you're not happy we want to be the first to know! Should there be any problems with your purchase, please contact us immediately on 25260151

We will arrange to have the wine returned to us in Hong Kong and we will send you a full refund. It is important that we have the wine returned to us so that our supplying winery can inspect the problems and remedy them.

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